
Prior to our ACT! upgrade project, our sales team used a several year old version of ACT! which was limiting on several counts. DataMasters, Inc. implemented a 14 user Dual Access ACT! networked database which was very appealing to us not only for the rich feature set, but so that the users would have the abilty to either access ACT! on the internal network or remotely via ACT! for Web.
DataMasters, Inc. worked closely with us to insure a successful implementation. The project consisted of consolidating several data sources, a customized ACT! layout,
working with us to strategize a streamlined workflow process for our sales team, use of Hoovers for lead source imports to ACT!, and user and administrator training. As a result, our sales team now has better tools and resources in place to work more effectively and efficiently.
William Filling
Senior Desktop and Network Support
Kelly & Associates Insurance Group, Inc.
Kelly & Associates Insurance Group is a leader in the group insurance market as a provider of benefits and administrative services.
DataMasters, Inc., specifically Susan Slattery has been very helpful with regards to our ACT! database. She is very knowledgeable about the product and is always available to help us. One example of her outstanding service is when our database went down. We were running an old version of ACT! (about 3 versions behind the current against Susan's recommendations). Our database grew quickly and we knew that that version of ACT! couldn't handle it. It crashed late on a Sunday night. I contacted Susan first thing Monday morning. She immediately secured the upgrade licenses for us and came in that day to help us get up and running. She helped with the plan to upgrade over 150 users, customized the database and converted all our recovered data. She had the entire firm up and running in very little time. We couldn't have done it without her.
I highly recommend DataMasters, Inc. They are extremely knowledgeable and very responsive to our many questions. They have been a tremendous asset to us.
Kristen Ashburn
SC&H Group, LLC
SC&H Group, LLC is an internationally acclaimed CPA and management consulting firm serving a large client base ranging from emerging businesses to the largest Fortune 500 companies.
We interviewed several authorized resellers of ACT! before choosing to purchase our ACT! 10 upgrade from Susan Slattery at DataMasters. Susan Slattery sold us on her knowledge of the product, her quick response to our questions and her willingness to take the time to get to know us even before we made the final decision to buy.
For these reasons, we also decided to contract with Susan to train our staff at our office. The training went very well. Susan was patient, yet thorough, and her presentation, which covered a lot of material, was very effective and well understood.
We were very pleased with the service we received from DataMasters, and especially from Susan Slattery.
Ken Goldscher
Strasburger & Siegel, Inc.
Strasburger & Siegel is a full service laboratory providing both analytical and consulting services to clients in all segments of the food industry: Food Science, Analytical Chemistry, Microbiology, Filth & Extraneous Analysis, Nutrition Analysis, Shelf-Life Analysis.
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