If you are currently using an older perpetual Act! Pro license, meaning you have the traditional one-time purchase license of the Pro version, your eligibility for upgrading pricing and support has some limitations for which you will want to be aware. Please see the information below, because this applies to you.

If you are currently using an older perpetual Act! Premium license, you will need to upgrade to a subscription.

If you currently hold an Act! subscription, the limitations mentioned here do not apply to you as long as you keep your subscription current.

Products Currently Eligible for Upgrade Pricing:

  • Act! Pro v19 – Eligible for upgrade pricing until 9/30/19
  • Act! Pro v18 – Eligible for upgrade pricing until 9/30/18
  • Act! Pro v17 – Eligible for upgrade pricing until 9/30/17

Products Currently Ineligible for Upgrade Pricing:

  • Act! Pro v16 – Discontinued as of 9/30/16
  • Act! Premium v16 & v17 – Discontinued as of 9/30/16
  • Sage ACT! 2013 (15.x) products – Discontinued as of 9/30/15
  • Sage ACT! 2012 (14.x) products – Discontinued as of 9/30/14
  • Sage ACT! 2011 (13.x) products – Discontinued as of 9/30/13
  • ACT! by Sage for Real Estate 2010 (12.x) products*, and ACT! by Sage for Financial Professionals 2010 (12.x) products* – Discontinued as of 9/30/13
  • ACT! by Sage 2009 (11.x) and prior versions – Discontinued as of 5/31/12
  • ACT! by Sage 2010 (12.x) products, ACT! by Sage for Real Estate 2009 (11.x) products, and ACT! by Sage for Financial Professionals 2009 (11.x) products – Discontinued as of 9/30/12